Please take the time to look at are Frequently Asked Questions repository to see if we can help in anyway.
Masters Carpet Cleaning looks out for all of our customers by providing a repository of FAQ’s please view to see if this helps an anyway. We strive to provide you with the best advice for all you questions.
The manual scrub wand is a good cleaning tool for cleaning lightly soiled carpet. When cleaning more heavily soiled carpet, the wand becomes a ‘beast of burden.’ Cleaning results depend upon the strength, stamina, and technique of the person working the wand. Cleaning heavily soiled carpets with a scrub wand is ‘hard labor.’ The repetitive motion of scrubbing back and forth is extremely strenuous and fatiguing. An individual can not scrub long enough to effectively clean your carpets.
- Are the products you use safe?
- Are your technicians experienced?
- Will your services help my allergies?
- Will you remove all my stains?
Yes, we use the #1 line of cleaning products in the world. This allows us to guarantee the highest quality job available at any price! Our products are: nontoxic, safe for pets & children, biodegradable, and phosphate free.
Yes, our technicians attend courses, seminars, and schools across the country to keep current on the latest in cleaning technologies.
Yes, having your carpet and furniture cleaned removes pollutants and makes for a more friendly breathing environment.
Let me start by defining the difference between a spot and a stain: a spot is any foreign material (soil, liquid, etc.) that is removable by standard cleaning methods.(The foreign material is on or around the carpet fiber) A stain is foreign material (soil, liquid, etc.) on carpet that is not usually removable by standard cleaning methods. (The foreign material has penetrated ‘soaked into’ fiber and has changed or damaged the fiber itself) Some stains may be very difficult or impossible to remove.
- Does cleaning your carpet make it wear out faster?
- Does your process restore the original feel of my carpet?
- Should I move anything?
No, actually dirt acts as an abrasive when trapped in your carpet or fabrics and should be removed to reduce wear.
Yes, our process leaves your carpet fresh, clean, residue free and soft to the touch..
Yes, you should remove from the areas being cleaned, all nick knack and breakables.
- Should I have a fabric protector applied after cleaning?
- Which provides better indoor air quality: hardwood or carpet?
- Do you move furniture?
Yes, most carpet manufacturers recommend that you reapply protector after professional cleaning to restore the original stain resistance. Some manufacturers even require it as part of the warranty on the carpet.
Carpet actually acts like a ‘filter’ trapping pollutants which are then removed by professional carpet cleaning. As long as a regular cleaning schedule is maintained, carpet provides much better indoor air quality than hardwood.
When necessary we will move and replace small furniture in its original position.
*We will not move musical instruments, grandfather clocks, most beds, full china hutches, full bookshelves, entertainment centers, pool tables…our technicians reserve the right not to move any piece of furniture or household object that they do not feel comfortable with.
- How long before I can walk on my carpet?
- How long will it take for my carpet or furniture to dry?
- Why should I have my carpets cleaned?
You can walk on your carpet immediately but it is recommended that you limit traffic until completely dry.
Our dry times typically range from 2 – 6 hours. Dry times can be affected by many factors including weather, humidity, and airflow.
There are many reasons to have your carpet and upholstery cleaned:
- Health- Carpeting and fabrics not cleaned and properly maintained have the potential to cause a variety of health problems inside the home or work place.
- Life of your carpet- can be greatly extended by simple routine professional cleaning.
- Appearance- maintain the original look and luster of your carpet with regularly scheduled cleanings.
How often should I have my furniture cleaned?
The EPA currently has issued no guidelines on the recommended cleaning frequency for upholstery. Until such a guideline has been issued, our company recommends that you have your upholstery cleaned every other time your carpet is cleaned.
Example: if your carpets get cleaned every six months, your upholstery should be cleaned once a year.
Yes, vacuuming is essential to the longevity of your carpet. You should vacuum your carpet as often as possible.
With the cost of replacing carpet being as expensive as it is today, it is always best to try having the carpet professionally cleaned first. It is far less costly and may make a world of difference.
Phone: (972) 263 4321